yard notifications

Yard Notifications

Send operational and billing follow-up based on customer, ticket, in/out, invoice, and statement records.

yard notifications
yard operations software
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Direct definition

Notifications share arrival, ready-for-pickup, invoice, and statement updates — like Trailer 4821 is ready for pickup — straight from the record that changed, without a staff member manually calling or texting the customer.

Who uses this?

  • Owner-operator
  • Operations manager

Manual workflow vs Yarduno workflow

WorkflowManualYarduno
Telling a customer their asset arrivedA phone call or a WhatsApp message someone has to remember to sendAn arrival notification is sent from the record automatically
Letting a customer know something's ready for pickupYard staff calling around between shiftsA ready-for-pickup notification is triggered by the status change
Following up on a new invoice or statementManually emailing each customer one at a timeAn invoice or statement notification is sent when the record is ready
Keeping internal staff aware of status changesVerbal handoffs between shifts that can get missedStatus-change updates are shared without manual chasing

What to record

  • Notification type (arrival, ready-for-pickup, invoice, statement)
  • Recipient or customer contact
  • Triggering record (ticket, invoice, statement)
  • Timestamp sent
  • Delivery status
  • Linked customer account

Best fit

  • Yards with customers who regularly call to check status
  • Multi-yard operations that need consistent customer updates
  • Teams losing time to manual status calls and texts

Not fit

  • Yards with no customer-facing status communication needs
  • Marketing or promotional messaging campaigns
  • Large-scale SMS marketing automation

FAQ

What triggers a Yarduno notification?

A status change on a linked record — an asset arriving, becoming ready for pickup, or a new invoice or statement being ready — triggers the notification, like Trailer 4821 is ready for pickup.

Do I need to send notifications manually?

No. Notifications go out from the record that changed, replacing manual phone calls, texts, and one-off emails to customers.

What types of updates can be sent?

Arrival, ready-for-pickup, invoice, and statement updates are the core notification types, covering both operational and billing follow-up.

Is notifications included in every plan?

Customer notifications are included starting on the Pro plan. The Starter plan covers core gate, billing, and statement records without automated customer notifications.

Related Yarduno pages

Ready to run the yard from gate to billing?

Book a demo to see your connected Yarduno record.