order management for yards

Order Management for Yards

Connect customer requests, yard work, tickets, billing status, and proof in one order record.

order management for yards
yard operations software
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Direct definition

Order management captures the requested service — the asset, the timing, and the billing context — before it becomes a gate ticket, so the yard team knows what a customer asked for and what it should be billed against.

Who uses this?

  • Owner-operator
  • Operations manager

Manual workflow vs Yarduno workflow

WorkflowManualYarduno
Logging a new service requestA phone call jotted on a sticky note or a text message someone has to rememberThe request is captured as an order with asset, service type, and timing
Briefing the yard team before an asset arrivesStaff learn what's needed only when the driver shows up at the gateThe order gives the yard team advance notice of the asset and requested service
Connecting a request to what actually happenedNo link between what was asked for and the resulting ticket or invoiceThe order ties the requested service to the ticket and billing that follow
Tracking several open requests from one customerSeparate notes and emails pile up with no single viewOpen orders are listed and tracked by customer and status

What to record

  • Customer or account
  • Requested service type (storage, parking, equipment checkout)
  • Asset or equipment reference
  • Requested timing or date
  • Billing context or rate plan link
  • Order status

Best fit

  • Yards that take requests before an asset physically arrives
  • Operations offering more than one service type, like storage, parking, and equipment checkout
  • Teams that need a record of what was requested versus what happened at the gate

Not fit

  • Walk-in-only yards with no advance requests to track
  • Complex dispatch or freight routing systems
  • Multi-leg freight order management

FAQ

What is an order in Yarduno?

An order is the record of a requested service — container storage, trailer parking, or equipment checkout, for example — captured with the asset, timing, and billing context before the gate ticket is created.

Does every gate ticket need an order first?

No. Yards that only handle walk-in activity can go straight to a ticket. Orders are most useful when a customer requests service ahead of time.

Can one order cover storage, parking, or equipment checkout?

Yes. Orders are built to capture whichever service type a customer requests, so the same workflow works across storage, parking, and checkout requests.

How is an order different from a ticket?

An order captures what was requested and when. A ticket records what actually happened at the gate — the asset, driver, condition, and timestamp — and is typically linked back to the order.

Related Yarduno pages

Ready to run the yard from gate to billing?

Book a demo to see your connected Yarduno record.